Careers
Find your future: Join our team and explore career opportunities with Rakuten International

We strive to reflect the diversity of our customers and communities
Our benefits prioritize employee health and well-being. We offer comprehensive programs and resources to support personal and professional growth.
We dedicate ourselves to build an equitable future, empowering disadvantaged talent through career development, mentorship, and strategic partnerships.
Inclusion is a key tenet of our philosophy. We believe our differences make us stronger, and all voices should be heard and valued across our community.
Rakuten Shugi:
Rakuten's Basic Principles

Rakuten Shugi:
Rakuten's Basic Principles
The core values of Rakuten Group, along with the values and principles understood and practiced by Rakuten employees, embody Rakuten Shugi. It has two components: the Brand Concepts and the Five Principles for Success.
Brand Concepts
Brand Concepts
Brand Concepts represent values that we aim to realize through the businesses and other activities of Rakuten Group.
大義名分 - On a Mission: Empowerment
We believe that the only way for a business to grow over the long term is to contribute to the world so significantly that people can't imagine life without it. Our contribution to the world is empowerment, and our mission is to build a fair society by empowering individuals and companies to be successful in business and in life. The more people we can empower, the more completely we will fulfill this mission.
品性高潔 - Behave Ethically: Integrity
We believe that the means of pursuing a mission are as important as the ends. Rakuten Group is committed to conducting business with honesty, sincerity and dignity.
用意周到 - Prepare to Succeed: Professionalism
Though we have an important mission, unless we succeed in business we won't be able to contribute to society. To help each of us succeed, Rakuten Group has established the Five Principles for Success. By taking the initiative to prepare thoroughly and execute effectively, and by practicing the Five Principles for Success, we ensure our success.
信念不抜 - Complete Commitment: Get Things Done
We face intense competition. The importance of our mission requires us never to give up. When circumstances change, we adjust our plans so that we still accomplish our goals. Through a complete commitment to Get Things Done, we make continuous progress toward achieving that mission.
一致団結 - Solidarity: Succeed as a Team
Members of Rakuten Group come from a wide variety of backgrounds. Only when we work together can this diversity become an important source of strength. The employees of Rakuten Group form one big team. Through consistent teamwork, each member of our diverse team will realize his or her full potential and our entire organization will succeed.
Five Principles for Success
Five Principles for Success
Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. The Five Principles for Success are designed to keep each of us on track, to ensure we make continuous progress toward our ultimate goals.
Always Improve, Always Advance
There are only two kinds of people in the world:
Best Effort people are satisfied with the status quo; when they fail, they console themselves by saying "I did my best." Get Things Done people are absolutely committed to reaching their goals. With enough determination and effort—by being a Get Things Done person—you can achieve anything.
Passionately Professional
Rakuten is an organization composed of true professionals. Real professionals in any field—whether in sports, the arts, science, business or anything else—only reach the top because they have the self-discipline to develop and improve themselves continuously. Only by consistently working many times harder than our competitors can we consistently win.
Hypothesize → Practice → Validate → Shikumika
Success in business depends on making and executing concrete specific action plans.
Maximize Customer Satisfaction
Rakuten is first and foremost a service company. We're proud to serve our customers and we ceaselessly seek to improve their experience.
Speed!! Speed!! Speed!!
The internet makes the window of opportunity for every small business. Accomplish in one month what it takes other companies a year to do, because we can only win by being many times faster than our competitors.

We believe our greatest asset is our employees, whose unique strengths and diverse backgrounds fuel our vibrant culture. Curiosity is not just welcomed, it's rewarded, and every individual perspective is valued, igniting innovation through inclusion. Team members are empowered to contribute their very best, forging ample pathways for continuous personal and professional growth. This collaborative spirit drives us to deliver innovative solutions and build strong, trusting relationships that define our shared success.